More than just a good night's sleep

Birmingham (NEC), Coleshill

The Swan High Street, Coleshill, Birmingham, B46 3BLTel: 0845 11 26 061

How satisfied are our guests?

The chart shows results from our Guest Satisfaction survey. The chart shows 5 stars for those guests who "strongly agreed" to the statement "Overall I was satisfied with my visit"; 4 stars for those guests who responded "agree;" 3 stars for those who responded "neither agree nor disagree;" 2 stars for those who responded "disagree;" and 1 star for those who responded "strongly disagree."

How satisfied are our guests?

Guest feedback over the last 12 weeks

4 out of 5 stars

Star rating breakdown

5 Star

45%

33

4 Star

41%

30

3 Star

3%

2

2 Star

5%

4

1 Star

5%

4