Innkeeper's Collection Gift Cards

The perfect gift

Innkeeper's Collection Gift Cards

What better gift can there be than that of a new experience? With hotel Gift Cards from Innkeeper's Collection, you can treat someone to a break in any of our 54 hotels across the UK. They can also be used in our pubs and restaurants, making this the complete get-away treat.

Our Gift Cards are easy to buy online and can be sent to your recipient by email, SMS text or by post. If you choose post, you can also select one of three greeting card designs, where you can personalise the message inside. The Gift Cards can be purchased up to the value of £100, where they can be used against hotel stays and food and drink.

Once your recipient knows where they’d like to stay, they can make their booking through our Central Reservations team (booking online with a Gift Card is not currently available). Rooms can be reserved over the phone and the Gift Card will be redeemed at the hotel upon check in (a credit or debit card will be needed to reserve the room at the time of booking, but payment will not be taken).

So why not treat someone today with an Innkeeper’s Collection Gift Card?

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Already got a Gift Card? Check your balance here

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Innkeeper's Collection Gift cards are available to purchase online or in hotels. If you order online, you can choose whether your Gift Card is received by email, SMS text message or post. Gift Cards chosen to be sent as email or SMS text will be sent to the recipient electronically as a voucher. Post and purchasing in hotels will be as a plastic Gift Card format.

Innkeeper’s Collection Gift Cards are valid to use at all Innkeeper’s Collection and Innkeeper's Lodge hotels across the UK. You can use them to pay for your hotel stay (on arrival) and towards food and drink during your stay. 

Please note, Innkeeper’s Collection Gift Cards can only be redeemed when you present them in person at the hotel. You must make a booking through our Central Reservations team by calling 03451 551 551 a credit or debit card will be required to secure the booking, but payment will not be taken. Credit from the Gift Card will then be taken at the hotel upon check in. We cannot accept the Gift Card to book or reserve a room.

Gift Cards start from £5 and can be purchased up to the total value of £100. You can buy more than one Gift Card at a time, simply add another Gift Card to your basket.

Our Gift Cards are valid for 12 months from the date of purchase.

Gift Cards sent via email can be sent to anyone with a valid email address. Gift Cards sent via SMS text message can be sent to anyone with a UK mobile number starting with 07.

After you've made payment, you should receive an email detailing your order and confirming the delivery of your Gift Card.

Email our Guest Care team at and they will respond to your query as soon as possible.

Just show the email (either on your smartphone or as a print-out) or text message to the person serving you, who will redeem it for you.

Not at all. If there's any remaining balance on your Gift Card, feel free to come back and spend it before the expiry date.

Click on the 'Check my balance' link at the bottom of our Gift Card page and follow the simple instructions.

Certainly. Simply call the Gift Card team on 0121 498 7098 - the line's open 9am-5pm, Monday-Friday.

Email our team at, who should be able to help you further with any queries. 


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