More than just a good night's sleep

Brighton, Patcham

The Black Lion London Road, Patcham, BN1 8YQTel: 0845 11 26 097

How satisfied are our guests?

The chart shows results from our Guest Satisfaction survey. The chart shows 5 stars for those guests who "strongly agreed" to the statement "Overall I was satisfied with my visit"; 4 stars for those guests who responded "agree;" 3 stars for those who responded "neither agree nor disagree;" 2 stars for those who responded "disagree;" and 1 star for those who responded "strongly disagree."

How satisfied are our guests?

Guest feedback over the last 12 weeks

3.5 out of 5 stars

Star rating breakdown

5 Star

35%

23

4 Star

32%

21

3 Star

8%

5

2 Star

17%

11

1 Star

8%

5