We are always interested to hear comments from our guests. We appreciate compliments, but if there is anything you are not happy with then please contact our on the form below.

Guest services endeavour to respond to your comments within 24 hours of receipt. If your comments are received after 4pm on a Friday and over the weekend you can expect a response on the following Monday.

If you do not wish to use the form above, please use the alternative contact information below:

Guest Services
Mitchells & Butlers Retail
27 Fleet Street
Birmingham
B3 1JP

Tel. 0845-700-5050*
*Lines are open 9am - 4pm Monday to Friday.

An answering machine service is available for calls outwith these times. Your call will be returned the next working day. Where a call is made on a Saturday or Sunday your call will be retunred on the following Monday.Calls are charged at local rate.