More than just a good night's sleep

Brighton, Patcham

The Black Lion
London RoadPatchamBN1 8YQ
Tel: 0845 11 26 097

How satisfied are our guests?

The chart shows results from our Guest Satisfaction survey. Our online survey is your chance to have your say and rate your experience at one of our lodges. The results are updated every week and show guest feedback from the last 12 weeks.

The chart shows 5 stars for those guests who "strongly agreed" to the statement "Overall I was satisfied with my visit"; 4 stars for those guests who responded "agree;" 3 stars for those who responded "neither agree nor disagree;" 2 stars for those who responded "disagree;" and 1 star for those who responded "strongly disagree."

If you have recently visited one of our lodges and would like to share your views with us, please enter our Guest Satisfaction Survey and please have your lodge reservation number handy.

How satisfied are our guests?

Guest feedback over the last 12 weeks

4 out of 5 stars

Star rating breakdown

5 Star

41%

31

4 Star

53%

40

3 Star

3%

2

2 Star

4%

3

1 Star

0%

0